FAQ

What is Maya, and what are the benifits to me?​

Answer:
Thank you for your thoughtful question.

Maya is not just another symptom checker but it is a companion designed to support you in moments of uncertainty, and when you start asking : 
What if this is ...............? What if I................? What if I am..........?

Unlike apps that promise to help you diagonose using rigid yes/no questionnaires, Maya listens to your story in your own language, identifies the three key symptoms, or signs identify the colour of the symptom or signs, create a pattern and guides you, like I did when I worked as a doctor managing critically ill children and adults for 40 years. 

Now you don't have to think, but Dr Maya GPT will think for you, and advice you what you must do and not do similar to junior doctor in the hospital.

Red → Maya will advice you to speak, or consult a doctor or go to hospital.
Green → Reassure, and advice you to speak to a nurse triage or a doctor.
Yellow → This is minor, Maya - advise to self-manage or consult a pharmacist.
Blue → Definatly associated with infections, Maya will reminds you to stay isolated at home, not travel or go to consult a doctor or hospital but "Speak to NHS111 or a doctor"

Why Ask Maya?
Reduces anxiety – Calm, clinical advice that helps you stay grounded.
Saves time and money – Avoids unnecessary appointments and long waits.
Limits exposure – Reduces the risk of infection from waiting rooms and clinics.
Empowers you – Makes medical decisions more informed, not impulsive. 

Benefits:
1. Simple but powerful too that offer Immediate support anytime, anywhere.
2. You can communicate in your own language.
3. Reduces fear and helps you stay calm during emergencies.
4. Empowers you to make informed choices without blindly depending on Google or random advice.
5. Prevents unnecessary hospital visits but ensures you never miss urgent care.

More than health
You can also talk to Maya about family worries, loneliness, and daily struggles. In short, Maya is built with honesty, empathy, and decades of medical experience to be by your side when you need guidance the most. In short, Maya is built with honesty, empathy, and decades of medical experience to be by your side when you need guidance the most.

How do I create an account?
  • Download the app, tap "Sign Up,"
  • Enter your name, email,
  • telephone number (optional), doctors name and email (optional)
  • Verify your account through the confirmation email.
How do I start a consultation with Maya?
  • ​ Open the app, tap the chat icon, and describe your symptoms or health concerns in text or voice.
Can I view y previous conversations?

​Yes, all your chat history is saved in the "History" section for easy reference. 

How does Voice input work?​
  • ​Tap the microphone icon and speak naturally in the language of your choice. 
  • Your voice is converted to text for processing. 
Is the health or personal information secure?
  • ​Yes, all data is encrypted end-to-end 
  • We follow HIPAA compliance standards. 
Can I delete my data?
  • ​ Yes, you can delete individual conversations or your entire account from Settings.   
What can I do if the App is not working properly?
  • ​ Try closing and reopening the app, or restart your device. 
  • If issues persist, contact support using the form below
I forgot my Password, how can I reset it? ​
  • ​ Use "Forgot Password" on the login screen. 
  • You'll receive a 6-digit code via email.
  • Enter the digit, login and then change the pass word. 
Privacy & Legal

​ https://docs.google.com/document/d/1hp9HwmuKtnwRSzM3VhDD-LLrSBWUSCFMiF9ROGvgjv0/edit?usp=sharing  

​Tell us more

Dr Kadiyali Srivatsa​

​Creator of Maya GPT, and widely recognized as a trailblazer in digital healthcare innovation. As the pioneering force behind the digitalization of patient-centered care—hailed by AI leaders such as ChatGPT as the cornerstone for the future of healthcare

Ashwini P G

Event organiser and trainer of illitrate women, and children to use Maya AI and help spread message to empower community to make informed decision, and seek help from medical professionals when necessary.

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